Last Updated: January 2026

Privacy Policy — 8999 App

Your personal information matters to us above all else. Find out clearly how 8999 app protects your privacy.

Table of Contents
This Privacy Policy applies to all services offered by the 8999 app — including the website, mobile app, and customer support. By using the platform, you are considered to have accepted this policy.
1

Introduction

8999 app is a trusted online betting and Live Casino platform for users in Bangladesh. We believe protecting your personal information is one of our most important responsibilities. This Privacy Policy clearly sets out what data 8999 app collects, why it collects it, how it is used, and when it may be shared with third parties.

Our Privacy Policy is built to meet international data protection standards. 8999 app never sells your data and does not share it with any unnecessary third parties. Your privacy is a commitment we stand by — not just a regulatory checkbox.

If you have any questions after reading this policy, our 24/7 support team is ready to help you in Bengali. On the FAQ page Answers to common questions are available here.

2

What Information We Collect

8999 app only collects data that is genuinely required to deliver our services. Below is a breakdown by category:

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Communication & Security
Financial Information Mobile banking number (bKash/Nagad/Rocket) Deposit & Withdrawal Processing
Device Information IP address, browser type, device model Security & Fraud Prevention
Usage Data Betting history, login times, page visits Service Improvement & Personalization
Location Data Approximate location by country and city (IP-based) Compliance with Legal Restrictions
8999 app never stores your full bank card number or PIN. Payment information is processed in encrypted form only.
3

How Your Data Is Used

8999 app uses your data for the purposes listed below. We have included the legal basis for each purpose so you can be fully informed.

  • Account Creation & Management: For registration, login, and profile updates.
  • Payment Processing: For processing incoming deposits and outgoing withdrawals.
  • KYC & Age Verification: To meet legal requirements and prevent access by minors.
  • Fraud & Anti-Money Laundering: To detect unusual transactions.
  • Customer Support: To resolve your issues quickly.
  • Promotional Communications: To keep you informed about offers and bonuses with your consent.
  • Service Improvement: To improve 8999 app's games and features.
  • Legal Obligations: To comply with regulatory requirements.
If you do not wish to receive promotional messages, you can opt out at any time by contacting our support team. Core service-related messages cannot be disabled as they are essential to your account security.
4

Who Your Data Is Shared With

8999 app never sells your data. It may be shared with third parties only in the limited circumstances below and under strict contractual agreements:

  • Payment Providers: bKash, Nagad, Rocket — only the data required to process transactions.
  • KYC Verification Services: Trusted third-party providers for identity verification.
  • Cybersecurity Partners: For fraud detection and prevention purposes.
  • Legal Authorities: Law enforcement agencies under court order or legal obligation.

All third parties are contractually bound to uphold our privacy standards. They may not use your data for their own commercial purposes.

8999 app does not share your personal information with any ad networks, data brokers, or social media companies.
5

Data Security Measures

8999 app uses industry-leading technology and processes to protect your data. Our security framework operates across multiple layers:

  • 256-Bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
  • Database Encryption: All stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Access Controls: Only authorized personnel can access your data, and only when necessary.
  • Real-Time Monitoring: Suspicious activity is detected automatically.
8999 app will never ask for your password, OTP, or payment PIN via phone, SMS, or email. If you receive any such communication, it is a scam — contact our support team immediately.
6

Cookies & Tracking Policy

8999 app uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions correctly.

  • Essential Cookies: Maintaining login sessions and verifying security. These cannot be disabled.
  • Functional Cookies: Remembering your preferences and language settings.
  • Analytics Cookies: Used to understand which pages are most visited — no personal data is collected.

You can disable functional and analytics cookies from your browser settings, though some features may not work as intended if you do.

7

Your Rights

As a user of 8999 app, you have important rights over your own data. These are set out in detail below:

In Data Protection Your Rights

8999 app gives you full control over your own data

Right to Access Your Data

You can request to know what information we hold about you at any time.

Right to Rectification

You can contact support to correct any incorrect or incomplete information.

Right to Erasure

After closing your account, you may request deletion of your data except where retention is required by law.

Right to Restrict Processing

In certain circumstances, you may request that we temporarily restrict the processing of your data.

Right to Data Portability

You can request an export of your data in a readable format.

Right to Object

You may object to promotional communications or specific types of data processing.

To exercise any of the rights above, contact the 8999 app support team. We will process your request within 30 business days.
8

How Long Your Data Is Retained

8999 app does not retain data beyond what is necessary. Different types of data have different retention periods:

  • Account Information: For the duration your account is active and for 5 years after closure (for legal compliance).
  • Transaction Records: 7 years — as required by financial regulatory authorities.
  • KYC Documents: 5 years after account closure.
  • Customer Support Records: 2 years.
  • Session Logs & Device Information: 90 days.

Once the retention period expires, data is securely deleted or anonymized.

9

Minor's Privacy

8999 app is strictly prohibited for users under 18. We do not knowingly collect personal information from minors.

  • Date of birth is verified at the time of registration.
  • Age is re-confirmed during the KYC process.
  • If a user is identified as a minor, the account is immediately closed and all associated data is deleted.
If you believe a minor is using 8999 app, please contact our support team immediately. We will take prompt action.
10

Policy Updates

8999 app may update this Privacy Policy as needed. For any significant changes, we will:

  • We will update the "Last Updated" date at the top of this page.
  • We will notify you via SMS or in-app notification.
  • For significant changes, your consent may be requested again.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

The latest version of this Privacy Policy is always available 8999app.com/privacy-policy available on this page.

Why On the 8999 App Is Your Data Safe?

Our Key Privacy Protections at a Glance

End-to-End Encryption

All data between your device and our servers is protected with 256-bit SSL encryption. No third party can intercept or read your information in transit.

Strict KYC Verification

Every account on 8999 app is verified to ensure only real, adult users can access the platform.

Your Data Is Never Sold

Your personal data is never sold or transferred to advertisers, data brokers, or any other commercial party.

Minimal Data Collection

We only collect data that is genuinely necessary to provide our services. We do not ask for any unnecessary information.

Defined Retention Periods

Each type of data has a specific retention period. Once that period ends, the data is automatically and securely deleted.

24/7 Privacy Support

Our Bengali-speaking support team is available around the clock for any data-related concerns or requests.

General FAQ

Frequently Asked Questions About Our Privacy Policy

No, never. The 8999 app does not store your bKash, Nagad, or Rocket PIN or full card number. Payments are processed exclusively through encrypted gateways, and no PIN is ever recorded on our servers.

Not typically. 8999 app primarily stores data on local or regional servers. If an international transfer becomes necessary for any reason, it is carried out under strict contractual and legal safeguards. Your data remains encrypted at all times.

Most data will be deleted. However, transaction records must be retained for 7 years and KYC documents for 5 years due to legal obligations. This is a regulatory requirement that 8999 app cannot override.

Yes, but only if you have given your consent. You may opt out at any time. Security-related messages (such as login OTPs) will always be sent, as they are essential for your account's safety.

Contact the 8999 app support team immediately. We will promptly place a temporary lock on your account, conduct an investigation, and assist with recovery if needed. Please also notify your mobile banking provider.

Play Safe, On the 8999 App!

Your privacy is our top priority. Sign up with confidence and enjoy Live Casino, Sports Betting, and much more.

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